MHPH is committed to ensuring the privacy and confidentiality of patient information.  A copy of our  Privacy Policy is provided for your information.

In accordance with the Health Record Act 2001, patients can request access to information from their medical record.

Once your application form has been received, a search will be conducted for the information you seek.

Under the Health Record Act 2001 and the Privacy & Data Act 2014, MHPH has 45 days to provide the requested information.

There are costs involved in providing this information and an invoice will be sent once an initial request is made.

Standard application fee $20.00

Registered post $15.00

Photocopying (per page) 30c

Explanation of personal health information (if requested) $30.00

Should you wish to make an application to access a medical record, please complete the Application Form and submit together with a copy of photo identification (such as your driver's license).

If you require assistance in completing this application, please contact our Privacy Officer on 03 5022 2611.