At Mildura Health Private Hospital, patient empowerment and active participation in healthcare decisions are paramount. We deeply respect each individual's right to make informed choices that impact their well-being. Through open communication and transparent information-sharing, we strive to provide a supportive environment where patients are well-informed about their medical conditions, treatment options, and potential risks and benefits. Our patient-centred approach ensures that patients are active partners in their healthcare journey, enabling them to make confident decisions that align with their values and preferences. We advocate for patient autonomy and seek to collaborate with families, caregivers, and advocates to ensure that everyone involved is engaged and informed throughout the decision-making process. Upholding this commitment is central to our mission in delivering exceptional care and achieving positive healthcare outcomes for each patient who entrusts us with their health.

If you are unable to make your own decisions, we will ensure that your interests are the focus of any decision that affects you.  MHPH, your Doctor and other health care professionals will work with you and your family to ensure that, at all times, your rights will be respected, adhering to the Australian Charter of Heath Care Rights.

At Mildura Health Private Hospital, we fully uphold the principles outlined in the Australian Charter of Healthcare Rights to ensure that as a patient, you receive the highest standard of care and respect. We recognize and champion your rights, which include:

Access: You have the right to access timely and appropriate healthcare services, without discrimination or barriers.

Safety: We are committed to providing a safe and secure environment for your care, minimising risks and ensuring your well-being.

Respect: Your dignity, culture, beliefs, and values will be respected throughout your healthcare journey, fostering a compassionate and understanding atmosphere.

Partnership: We believe in a collaborative approach, encouraging you to actively participate in decision-making and your treatment plan.

Information: You will receive clear and comprehensive information about your medical condition, treatment options, and any associated risks to make informed choices.

Privacy: Your personal and medical information will be handled with utmost confidentiality, ensuring your privacy is protected.

Give Feedback: We value your feedback and encourage you to share your thoughts, experiences, and suggestions, as it helps us continually improve our services.

By adhering to these fundamental principles, we strive to create a patient-centered environment where your rights are safeguarded, and you receive exceptional care at every step of your healthcare journey with us.